Terms & Conditions
TERMS OF AGREEMENT
Please read these terms and conditions carefully and make sure that you understand them before committing to any of the Programs or Services provided.
These Terms and Conditions form part of your agreement with Denice Hedstrom Global (Denice Hedström – Sole Trader), and your booking and purchasing of a session, package and/or program will constitute acceptance of these Terms and Conditions when you become a client.
By taking part in any program or session offered by Denice Hedstrom Global, you understand and agree that results are not guaranteed and results may vary between clients. Denice Hedstrom Global agrees to deliver the coaching and/or healing package to the best of her ability, using her wisdom and expertise, but all results are under personal responsibility.
You understand that this therapy is not a substitute for medical advice and/or treatment and all advice and suggestions are given from pure intention and are also received by you to implement as the client under personal responsibility.
As a client of Denice Hedstrom Global you agree to the following:
I agree to receive and implement every coaching and healing either live or through the recording to the best of my ability and I understand that it is my personal responsibility what I do with the teachings, practices and healings received.
I recognise that results require taking personal responsibility and commitment to do the work and make the changes in my life.
I agree to acknowledge that there may be challenges that arises as I open to this healing experience, as things that are meant to fall out of my life that are not in alignment: might do so. I am open to receive the changes that comes with the personal growth I decide to commit to.
I agree to receive support when support is being provided.
I understand that due to the nature of coaching and healing packages, no refunds will be provided at any time, for any reason.
If I am under medical care or the care of another healthcare provider, my work with Denice Hedstrom Global will compliment the work being done by my other providers. I will not discontinue use of any medications without first speaking to my physician.
I agree that Denice Hedstrom Global will not be held responsible for any mental, financial, relationship, emotional, physical or any other type of hardship experienced throughout the time of any coaching and/or healing services. I am, as the client, responsible for my own wellbeing and decisions.
PAYMENT TERMS & CONDITIONS
All private sessions and/or group programmes bought are non refundable. If you have paid for a private one-off session or a private package of sessions and need to reschedule the times you have booked in the calendar, you can do that by contacting Denice Hedström directly at denicehedstromglobal@gmail.com.
If you have chosen to pay in installments for your private session/s and you for any reason have issues financially to pay off the monthly installments, you can contact Denice Hedström directly to discuss a new payment plan that suits you.
If you have signed up to a group program and chosen to pay in installments and you for any reason have issues financially to pay off the installments, you can contact Denice Hedström directly to discuss a new payment plan that suits you.
In regards of the timeline agreed upon for payment plans, this will either be stated clearly in the program you sign up to (monthly / weekly payment installments) or agreed upon together by you, and Denice Hedström before the program starts when you sign up via direct contact with Denice.
CURRENCY & VAT:
All prices are in either EURO or USD currency with VAT included in the price.
TERMS & CONDITIONS FOR RETREATS:
Terms and Conditions / Participant Agreement
Last updated: 10/12-2025
By booking, paying for, or attending The Goddess Glow Retreat in Costa Rica or any other retreat facilitated by Denice Hedstrom (the “Retreat”), you (“Participant,” “you,” or “your”) agree to be bound by these Terms and Conditions (“Agreement”). If you do not agree, do not proceed with booking or attending the Retreat.
1. Organizers & Nature of Services
1.1 The Retreat is organized and facilitated by [Denice Hedström] and [Angela Ramel] (collectively, the “Facilitators,” “we,” “us,” or “our”).
1.2 The Retreat may include, but is not limited to, the following activities (the “Activities”):
Breathwork
Meditation
Tantric healing practices
Shamanic ceremony / ritual practices
Movement practices (e.g., yoga, dance, somatic exercises)
Group discussions, coaching, and other experiential exercises
1.3 The Retreat and Activities are not medical treatment, psychotherapy, physiotherapy, or any other form of regulated healthcare service, and are not provided by licensed healthcare professionals (unless clearly stated otherwise for a specific service).
1.4 Nothing at the Retreat is intended to diagnose, treat, cure, or prevent any disease or condition. You are solely responsible for consulting appropriate licensed healthcare providers regarding any physical, mental, or emotional health concerns, before and after the Retreat.
2. Eligibility & Personal Responsibility
2.1 By booking the Retreat, you represent and warrant that:
You are at least 18 years of age, or have written consent from a parent/legal guardian;
You are voluntarily choosing to participate in the Retreat and all Activities;
You are physically, mentally, and emotionally capable of participation, or you have obtained clearance from an appropriate licensed healthcare provider.
2.2 You understand that breathwork, tantric healing, shamanic ceremonies, and movement practices can be physically, emotionally, and psychologically intense, and may:
Affect your breathing, blood pressure, and nervous system;
Bring up strong emotions, traumatic memories, or altered states of consciousness;
Involve close physical proximity or touch (where consent is explicitly obtained).
2.3 You agree that you are fully responsible for your own wellbeing and will:
Honestly disclose any relevant medical or psychological conditions (e.g., pregnancy, cardiovascular issues, epilepsy, severe mental health conditions, recent surgery, use of certain medications, etc.);
Refrain from any Activity you feel may jeopardize your health or safety;
Immediately inform the Facilitators if you feel unwell, unsafe, or overwhelmed;
Take responsibility for your own pace and boundaries, including declining any practice or touch at any time.
3. Health, Medical & Travel Insurance (100% Your Responsibility)
3.1 You acknowledge and agree that you are 100% responsible for obtaining and maintaining your own:
Health / medical insurance (including international coverage for Costa Rica, if applicable);
Travel insurance (including trip cancellation, delay, lost luggage, emergency medical treatment and evacuation);
Any other personal or liability insurance you deem necessary.
3.2 The Facilitators do not provide any insurance coverage for Participants.
3.3 Any costs related to illness, injury, accident, medical treatment, hospitalization, evacuation, travel changes, or property loss or damage in Costa Rica or during transit are solely your responsibility.
4. Assumption of Risk (Costa Rica, Activities & Environment)
4.1 You understand that participation in the Retreat, Activities, and any travel to/from Costa Rica involves risks, which may include, but are not limited to:
Physical exertion, breathwork‑related dizziness or fainting, muscular strain or injury, falls;
Emotional or psychological stress, triggering of past trauma, or intense emotional experiences;
Altered states of consciousness during shamanic ceremonies or deep meditation;
Risks associated with touch‑based or intimate‑adjacent work in tantric healing (all subject to your ongoing consent);
Environmental risks in Costa Rica (e.g., tropical climate, heat, humidity, insects, wildlife, uneven terrain, ocean or river activities, allergens);
Risks associated with accommodation, local transportation, and third‑party services (hotels, drivers, excursion providers, etc.);
Travel risks: flight delays or cancellations, lost baggage, accidents in transit, illness due to food/water or changes in climate.
4.2 You understand and agree that the Facilitators cannot eliminate these risks. By booking and attending, you voluntarily and knowingly assume all risks, known and unknown, connected with:
Attending the Retreat and participating in any Activities;
Your travel to, within, and from Costa Rica;
Your free time before, during, or after the Retreat.
5. Release of Liability & Indemnification
5.1 To the fullest extent permitted by applicable law, you hereby release, waive, discharge, and hold harmless the Facilitators, their employees, contractors, volunteers, agents, representatives, affiliates, and any venue, accommodation, or service providers they may use (collectively, the “Released Parties”) from any and all claims, demands, causes of action, damages, losses, costs, expenses, or liabilities of any kind, whether known or unknown, arising out of or in any way related to:
Your participation in the Retreat or any Activities (including breathwork, meditation, tantric healing, shamanic ceremony, and movement practices);
Your travel to, within, or from Costa Rica;
Your stay at any accommodation associated with the Retreat;
Any acts or omissions by you, other participants, or any third party.
5.2 This release includes, without limitation:
Personal injury, illness, or death;
Emotional or psychological distress;
Property damage, theft, or loss;
Economic loss or any other loss or damage, whether direct, indirect, incidental, consequential, or otherwise.
5.3 You agree to indemnify, defend, and hold harmless the Released Parties from and against any and all claims, damages, losses, costs, and expenses (including reasonable legal fees) arising from:
Your actions or omissions;
Your breach of this Agreement;
Your violation of any law or the rights of any third party.
6. No Medical, Psychological, or Spiritual Guarantees
6.1 You understand that individual experiences and outcomes from the Retreat and Activities will vary. The Facilitators do not and cannot guarantee:
Any specific physical, emotional, psychological, spiritual, or relational outcomes;
Relief from any particular condition or symptom;
Any particular insights, awakenings, or transformations.
6.2 You are solely responsible for any decisions, changes, or actions you take during or after the Retreat.
7. Travel, Visas & Third‑Party Services
7.1 You are solely responsible for:
Booking and paying for your own travel to and from the Retreat location in Costa Rica;
Ensuring you meet all passport, visa, immigration, vaccination, and any other entry requirements for Costa Rica;
Complying with all applicable laws and regulations of Costa Rica.
7.2 The Facilitators are not responsible for:
Flight, bus, or other transport delays, cancellations, overbookings, or schedule changes;
Missed connections or additional travel or accommodation expenses;
Any acts, omissions, or service failures by airlines, transport companies, hotels, tour operators, or any other third‑party providers.
7.3 If you choose to engage in any optional activities or excursions (before, during, or after the Retreat), you do so entirely at your own risk and expense, even if they are suggested, mentioned, or informally coordinated by the Facilitators.
8. Conduct, Consent & Right to Refuse Participation
8.1 You agree to behave respectfully and responsibly toward other participants, the Facilitators, staff, and the local community.
8.2 You agree that you will:
Respect the physical and emotional boundaries of others;
Obtain and maintain clear consent for any touch or intimate‑adjacent interaction, where applicable;
Abstain from any form of harassment, abuse, discrimination, or violence;
Not engage in illegal activities or the use of illegal substances under Costa Rican law.
8.3 You understand that tantric healing and some shamanic or movement practices may involve:
Breathwork and somatic exercises that can alter your emotional state;
Optional consensual touch practices (always clearly explained in advance);
Practices that may feel intimate or vulnerable, though not explicitly sexual in nature unless otherwise expressly and lawfully stated and agreed.
You have the absolute right to decline or withdraw from any practice or touch at any time, without explanation.
8.4 The Facilitators reserve the right, at their sole discretion, to:
Remove you from any individual Activity, or
Remove you from the Retreat entirely (without refund),
if they reasonably believe your behavior is unsafe, disruptive, disrespectful, in violation of this Agreement, or potentially harmful to yourself or others.
9. Payments, Cancellations & Refunds
9.1 Booking & Payment
A non‑refundable deposit or the full amount is required to secure your place.
The remaining balance is withdrawn until the retreat starts (if payment option is chosen)
If full payment is not received by the due date, your spot may be offered to someone else and your deposit may be forfeited.
9.2 Participant Cancellations
Cancellations made within 60 days of the Retreat start date:
No refunds will be issued.
No refunds are provided for late arrival, early departure, or no‑shows, regardless of the reason.
9.3 Retreat Changes or Cancellation by Facilitators
The Facilitators reserve the right to cancel or reschedule the Retreat due to insufficient enrollment, Force Majeure (see Section 11), safety concerns, or other circumstances beyond their control.
If the Retreat is canceled by the Facilitators before it begins, you will receive a refund of Retreat fees actually paid to us. This is the maximum extent of our liability.
We are not responsible for any other costs you may incur, including flights, additional accommodation, or other travel‑related expenses.
10. Personal Property
10.1 You are solely responsible for your personal belongings, money, documents, and valuables during travel and at the Retreat.
10.2 The Facilitators are not liable for any loss, theft, or damage to your property.
11. Force Majeure (Events Beyond Our Control)
11.1 The Facilitators shall not be liable for any delay, change, or cancellation of the Retreat due to events beyond their reasonable control, including but not limited to:
Natural disasters or extreme weather;
Pandemics, epidemics, or public health emergencies;
War, civil unrest, strikes, or government restrictions;
Closure or unavailability of venues, borders, or essential services.
11.2 In such events, the Facilitators may, at their discretion, reschedule, modify, or cancel the Retreat. Any refunds or credits will be handled according to our then‑current policies and the specific circumstances, and may not include reimbursement of travel or other external costs.
12. Media Release
12.1 We will not use any identifiable photographs, audio, or video of you publicly without your explicit written consent.
14. Governing Law & Dispute Resolution
14.1 This Agreement shall be governed by and construed in accordance with the laws of Costa Rica, without regard to its conflict of law principles.
14.2 Any dispute arising out of or in connection with this Agreement or the Retreat that cannot be resolved amicably shall be submitted to the exclusive jurisdiction of the competent courts of Costa Rica, unless otherwise required by applicable law.
14.3Prior to initiating any legal action, the parties agree to attempt to resolve any dispute through good‑faith negotiation and, if necessary, mediation with a mutually agreed mediator in Costa Rica, with costs shared equally between the parties.
15. Severability
15.1 If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
16. Entire Agreement
16.1 This Agreement, together with any documents expressly referred to in it (including our Refund Policy and Privacy Policy), constitutes the entire understanding between you and the Facilitators with respect to the Retreat and supersedes all prior or contemporaneous communications, whether written or oral.
17. Acknowledgement & Acceptance
By booking, paying for, or attending the Retreat, you confirm that:
You have read, understood, and agree to be bound by this Agreement;
You understand that you are solely responsible for your own health, safety, insurance, travel, and decisions;
You are voluntarily giving up certain legal rights, including the right to sue the Released Parties for certain claims, to the fullest extent permitted by law.